Shop with Confidence – Easy Returns at StepStyle
At StepStyle, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help. We offer a straightforward return policy to make sure you feel confident every step of the way.
You may return eligible items within 30 days of the delivery date for a refund or store credit.
To qualify for a return, items must be:
Unworn and in original condition
In the original packaging, including tags and inserts
Accompanied by the original receipt or order number
We cannot accept returns on items that show signs of wear, damage, or have been customized.
Contact our support team at [email protected] or call +1 (585) 555-3380 to request a return authorization.
We will provide return instructions and a shipping address.
Package your item securely and send it back using a trackable shipping method.
Once received and inspected, we will issue a refund to your original payment method within 5–7 business days.
Please note: Return shipping costs are the responsibility of the customer unless the return is due to a damaged or incorrect item.
We do not offer direct exchanges. If you need a different size or color, please place a new order and return the original item.
